EMPATHY, ENGAGEMENT & EDUCATION
HELPING YOUR BUSINESS TRANSFORM FOOD ALLERGY AWARENESS
If your employees really understand food allergy, they will be better equipped to keep customers, clients and colleagues safe.
This is where The Allergy Team can help.
We use our experience of living with food allergy, personal stories and allergy experts to build empathy. This helps overcome training “fatigue” and ensures key messages stick.
“I’d recommend The Allergy Team for any school or business serious about getting allergy management training right.”
“We were proud to team up with the amazing ‘The Allergy Team’ who supported and guided us in the planning and execution of a highly effective internal communication video.”
Greggs asked us to explain the new rules around allergen labelling on Pre Packed for Direct Sale foods (PPDS), known as Natasha’s Law, to staff at its 2,000 stores in the UK.
You can watch the full version of the film here.
“Colleague engagement was key to landing Natasha’s Law successfully in our business, in particular with our shop colleagues. We were proud to team up with the amazing ‘The Allergy Team’ who supported and guided us in the planning and execution of a highly effective internal comm video. From script writing and story boarding to production and filming, they were able to offer us an exceptional service throughout and really felt like part of the team.
The video helped our colleagues to understand the importance of food allergies and that they have a vital role to play in keeping families living with food allergies safe. One colleague commented: “The video really made my team get how important this is.”
The video was so well received internally that we chose to also share externally via LinkedIn. A huge thank you to Sarah and Jen, we look forward to working together again in the future.”
Corporate Communications Lead at Greggs
International catering company Sodexo commissioned us to make a series of three food allergy training modules for staff. The aim was to reinforce key messages about the seriousness of food allergy and the importance of following company procedures. These messages had to resonate with staff throughout the business including in hospitals, schools, universities, offshore installations and corporate canteens.
Separately, Sodexo commissioned a fourth film to engage with its school clients. The aim was to enhance communication between schools and Sodexo’s catering teams to improve safety.
“Working in partnership with The Allergy Team has been a pleasure, a really professional and pro-active team. Their thorough and often nuanced understanding of allergies, from a range of perspectives, has improved our own understanding and delivered more impactful training materials for our frontline teams. I’d recommend The Allergy Team for any school or business serious about getting allergy management training right.”
Sodexo Marketing Director for Schools & Universities
With over 20 years’ experience in television production, Sarah and the team know how to tell a story with impact. We have worked as producers, journalists and series editors across news, current affairs and prime-time factual programming for the BBC and ITV. Before she set up The Allergy Team, Sarah was Series Producer for the hit show Your Home Made Perfect – her talent for getting audiences to watch, listen and engage is now being turned to food allergy training. As the mother of two children with multiple food allergies, Sarah lives with the challenges every day and is ideally placed to help you drive home key messages with creativity, passion and empathy.
Whether it’s a training course to help staff form an emotional connection, a one-off film packed with personal testimony, a live presentation or consultancy, The Allergy Team can develop bespoke allergy awareness training for your business.