Terms & Conditions

These Terms and Conditions (the “Terms”) apply to anyone registering as a member on our website or who purchases any of our products. We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms, at any time. It is your responsibility to check these Terms periodically for changes. Your continued use of this website following the posting of changes will mean that you accept and agree to the changes. Please read through the Terms as they may affect your legal rights.  By registering as a member or purchasing our products you hereby agree that you will be bound by the Terms.  If you do not agree to the Terms, you must stop using our products and unsubscribe immediately.

Before agreeing to these terms, please also read our Privacy and Cookies policy as they form part of these terms.

If you have any questions you can contact us at: info@theallergyteam.com

These Terms and Conditions were last updated on 26 September 2022.


This website, the membership and products are provided by THE ALLERGY TEAM LIMITED, incorporated and registered in England and Wales with company number 13039724 whose registered office is at C/O Sedulo 505 Albert House, 256 – 260 Old Street, London, England, EC1V 9DD (“The Allergy Team”, “we”, “our” or “us”).

The terms “you” or “your” and “yours” in the Terms apply to you as a person, legal entity or other organisation registered as a member with The Allergy Team or purchased one or more of The Allergy Team’s products.


In order to access products from The Allergy Team you will need to provide us with some details.  This is to help us tailor the content of our products for you.  You can read more about how we manage this information by reading our Privacy Policy.

By registering as a member you agree that your details may be used to keep you informed of upcoming events and products.  You can unsubscribe at any time using the link at the bottom of the email. For administration reasons, we reserve the right to contact you about your membership via email.

By registering as a member you confirm that you are legally capable of entering into binding contracts and you are at least 18 years old or, alternatively, over the age of 16 provided you have obtained the consent of your parent or legal guardian.  We reserve the right to terminate your registration if we believe you are under 18 years of age and consent of your parent or legal guardian has not been properly obtained.

Your account is for your personal use only unless otherwise explicitly authorised by your membership and/or licencing arrangements (e.g. as a school or corporate account user).  Your account can be shared with a spouse or co-habitant and no one else, unless otherwise stated.  You are responsible for your account at all times.

In using your account, you agree to comply with our Community Guidelines. These Community Guidelines may be updated by us from time to time.


We own all intellectual property rights for the content on our website, in our courses, guides, webinars and any other content we produce. You will not copy any of the material, reproduce it, edit it, repost it, sub-license, assign or otherwise transfer the rights in it to any other person without our express written consent.

Our website and products may contain links to other people’s services or products. We do not have any legal responsibility for any such third-party products or services.

By signing up as a member with The Allergy Team you are entering into a legal contract with us on these Terms.  Your membership will constitute a subscription-based service, payments for which you must make to The Allergy Team on a monthly or annual basis. Please note that our membership subscription service for schools and corporate clients is offered on an annual basis only.

You are legally obligated to pay your subscription payment to The Allergy Team when it is due.  Unless otherwise agreed with us in writing, your subscription will be auto-renewed on a continual basis for the same subscription period you signed up to unless you choose to end your subscription before the renewal date by writing to us at info@theallergyteam.com.

Ending your subscription early (for any reason) does not entitle you to a refund for a partially unused period.  You agree to authorise our payment provider to charge your payment card or service for the relevant amounts as and when payment for the products you have chosen is due.

We reserve the right to change our subscription prices from time to time.  For current members, we will notify you by email at least one month before any change to our subscription prices take effect.  If you do not wish to accept the updated subscription price you should cancel your subscription.  If you do not cancel your subscription, after the one month notice period has passed, the updated subscription price will automatically apply to your subscription on a continuing basis.


Please note this sub-section applies to corporate members only.

The Allergy Team does not offer training for its corporate members. The webinars and Allergy Council service offered as part of our corporate membership is intended only as an enhancement to existing corporate allergy policies and internal training programmes, and it is the responsibility of the corporate member to ensure that any information provided in such webinars and through the Allergy Council service is correctly incorporated into such policies and programmes, and such policies and programmes shall remain the responsibility of corporate members at all times during the membership period. Training can be purchased separately as a pay-as-you-go product.


The Allergy Team also offers certain products on a standalone basis, which can be purchased separately from our membership packages and subject to separate quotes.

These pay-as-you-go products are offered on and subject to these Terms, with the exception of the sections entitled ‘Members’ and ‘Cancellation’.


We use third-party providers to collect payments from you on our behalf.  Whilst we always endeavour to use trusted third-party providers, security of your information and payments cannot be guaranteed by us.  Under no circumstances will we be liable for any losses incurred or sustained by members who transmit their information by email or through any other unsecured means.


From the day after starting your subscription, you are entitled to a cancellation period of 14 days without giving any reason, following which your payment will be refunded to you.  Please note however, that this cancellation period will end once you have accessed any of The Allergy Team’s content (e.g. webinars, Q&As, events, courses, workshops, guides or other membership content).

After this 14 day period, or if you have accessed any of The Allergy Team’s content, you may cancel at any time by email to us at info@theallergyteam.com but your cancellation will not take effect until the end of the minimum term.  For monthly subscribers, your cancellation will take effect upon the last day of the month that follows the month in which we received your notice to cancel your membership.  For annual subscribers the minimum term ends on expiry of the contract year during which you give us notice, provided that you do so at least 30 days before that contract year expires.

Upon termination of your membership with The Allergy Team for use of our products, you will no longer be able to access any of the membership content unless you renew your membership or purchase new products.


Without affecting any other right or remedy available to us, we may terminate this agreement with immediate effect should you fail to pay any amount due to The Allergy Team or should you otherwise breach any of these Terms or our Community Guidelines.

We also reserve the right to suspend or terminate your account with immediate effect if any of the information you provide is inaccurate, fraudulent or misleading.  The Allergy Team may also suspend or terminate your account should anyone on your behalf act inappropriately to a member of The Allergy Team staff, one of our experts or another member.  This includes any breach of privacy.

If we suspend your account you will not be able to access content on our website or our products during the period of the suspension.  If we terminate your account you will no longer be able to access any of The Allergy Team’s content.

We reserve the right to terminate this contract at any time without cause.  If this occurs, we will refund in full any fees already paid which relate to the period after termination.


We will comply with all applicable requirements of applicable Data Protection Laws in respect of the information you provide to us. Please see our privacy policy for further information.

No party shall use the other party’s confidential information for any purpose other than to exercise its rights and perform its obligations under or in connection with this agreement.

The Allergy Team makes no representations, warranties or guarantees of any kind in respect of any information, publication and/or product made available to you on this website or by any other means, including but not limited to emails and social media platforms. To the maximum extent permitted by law, The Allergy Team expressly excludes all liabilities arising out of or in connection with all such information, publications and products provided to you on our website. The Allergy Team bears no responsibility for the content or form of any posts made by members and/or third parties on our platforms.

All information and publications which are available to you are provided for general information only and correct at the time they were written. While the Allergy Team endeavours to ensure the information it provides is comprehensive, it is not intended to be and should not be taken as an exhaustive coverage of all relevant and/or potentially relevant legislation and guidance. The Allergy Team accepts no liability for any information, publications or products which cease to be correct after the time they were written, or for ensuring that the information and training provided by us is properly implemented by you.

The Allergy Team is neither liable for, nor able to prevent, an allergic reaction occurring.

The information provided on this website and our publications and products is not intended to constitute professional advice (including but not limited to medical, technical, health and safety or legal advice) or seek to be a complete and comprehensive statement of medical or wellbeing information or intended to address any specific requirements you may have. You must take appropriate advice on the particular facts and circumstances relevant to you. If you require medical advice, please speak to your GP or other qualified healthcare professional.

If The Allergy Team is prevented, hindered or delayed in or from performing any of its obligations under this agreement by reason of any event outside of our control, we shall not be in breach of this agreement or otherwise liable for any such failure or delay in the performance of such obligations.

Join our mailing list

Join our mailing list

Subscribe To Our Newsletter to receive the latest news and updates from our team.

Age of person with allergies

You have Successfully Subscribed!

Subscribe to our Newsletter

Subscribe to our Newsletter


Join our mailing list to receive the latest news and updates from our team.

Once you’ve signed up you’ll receive a welcome email from us. If it doesn’t appear in your inbox then please check all your email folders including “spam”.

GDPR and Privacy Policy

Allergies interested in (tick as many as apply)


You have Successfully Subscribed!